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Items from our spirit shop are ordered immediately upon closing of the store. Due to our streamlined processes, we unfortunately cannot order any "extra" or "addon" items once a shop closes.
Due to the custom nature of items, we cannot offer returns or exchanges unless product is damaged. All sales are final.
Items are typically shipped directly to customers in approximately 14 days after a shop closes.
Our suppliers have been hit with inventory issues lately. If an item is no longer in stock, we will promptly issue you a refund and contact you when our shop closes.
Due to the custom nature of items in our shop, we cannot offer refunds or exchanges on items.
Contact our Spirit Shop coordinator to discuss your wants and needs. Our specialists will help find the proper inventory for your shop while our in-house graphic designers start your custom artwork. When completed, we will send the shop over to you for final approval. Once approved, all you need to do is send out the link and let us take care of the rest! We will close the shop, order items, decorate and deliver items!
Upon ordering from the Spirit Shop, you will receive an email with your order number and tracking information. Please note that typical shipping times may take approximately 14 days up closing of your store. Our customer service representatives will contact you if there are any additional delays or issues.
131 N. Third St., Hamilton, OH 45011